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Security Officer

Company: ISS Facility Services
Advertiser
Company: ISS Facility Services
Location:
Burton Upon Trent
Rate:
£7.75 (per hour)
ISS Facility Services Security are seeking a Front of House Security Officer required for a prestigious client site located in Burton Upon Trent working on a Full Time Permanent basis 42 Hours Per week on a 4 on 4 off shift pattern.

Duties and responsibilities include Telephony and Front of House / Concierge Duties, Post/Mail associated duties, access and egress control, authenticating right of access, conducting internal patrols, following site specific procedures, assisting in all emergency incidents, manage onsite administration, providing and maintaining the highest standards of security service and customer service.

The role is a customer focused one - therefore great people and communication skills as well as customer centric service are of the upmost priority.

Job Overview:

You will ensure the safety and security of people, premises and property.

Principle Accountabilities:
Undertake patrols and inspections in accordance with Assignment Instructions
Able to administer first aid (where applicable – training will be provided)
Covering the Control Room and Front of House / Concierge Duties
Perform lock & unlock duties
Assist staff and visitors to site
Greet visitors and ensure relevant security procedures are carried out
Ensuring all H&S policies are adhered to
In addition to these functions employees are required to undertake such other duties as may be reasonably required
Ensuring that no unauthorised persons are permitted in prohibited areas
Maintaining an accurate record of any incidents that occur

Requirements:

A valid Frontline Security Guarding or Door Supervision SIA license
Able to administer first aid (First Aid preferred, training will be provided)
A fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers.
Clear communication both written and verbal
Excellent communication & administration skills
Must be punctual and have the ability to think on their feet
Reliable with excellent time-management skills.
Smart, well-groomed and confident.
A commitment to providing first class customer service is essential
Good report writing skills
Conflict management aware
High level of Customer Care Awareness
Security systems knowledge
Telephone/switchboard skills
IT literacy would be an advantage

In return we offer:

£7.75 per hour
Working hours will be 12 hour shifts on a rotational basis, days, nights and weekends with short notice changes as required by the operation.
Annual leave
Company uniform provided
Auto Enrolment Pension scheme

ISS Facility Services - Security is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates.

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