Job Details

Security Officer

Company: ISS Facility Services
Company: ISS Facility Services
£7.65 (per hour)
Job Title: Security Officer

Location: James Cropper

ISS Security is looking for an experienced Gatehouse Security Officer, to provide a safe and secure environment to our customers in the Kendal area.

A pay rate of £7.65 per hour

A mixture of day, night and weekend shifts, working on a 3 day, 3 nights 3 off rota with an average of 56 hours per week. Overtime available.

Duties and responsibilities will include booking vehicles in & out of the site, vehicle searches, external site patrols, access & egress control, authenticating right of access, following site specific procedures, assisting in all emergency incidents, providing and maintaining the highest standards of security service.


A valid Frontline Security Guarding, Door Supervision or Close Protection SIA license
Driving Licence & own vehicle

A fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers.

Communication skills, both written and verbal
Excellent administration skills
Must be punctual and have the ability to think on their feet
Reliable with excellent time-management skills.
A commitment to providing first class customer service is essential
Good report writing skills
Conflict management aware
IT literate
Ability to work under pressure


Experience of working in a gatehouse operation
First Aid certificate
Knowledge of using CCTV


Working in a fast paced gatehouse environment as part of a hard working team that strives to achieve the highest of standards. The smooth running of the gatehouse operation is essential to the logistics operation on site, so the ability to work under pressure is essential. The successful candidate will be self-motivated and must have excellent customer service and organisational skills, combined with a flexible approach to working.

Often being the first point of contact you will provide safety and security for our clients and their customers. Often working in the front of house environment your excellence, professionalism and attention to detail will reflect both our clients and the ISS brand.


Able to communicate at all levels
Vigilance and integrity to be displayed at all times
Customer focused
Display a calm and measured manner when faced with challenging situations
Can do, will do attitude
Able to work on your own or as part of a team
A continued focus on the achievement of the security team objectives
A high level of flexibility and a positive attitude to innovation and change
Commitment to the ongoing success of our service delivery

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