Job title: Security Supervisor
ISS Security are looking for an experienced security supervisor to join their team at one of our sites in Northampton.
We are looking for them have the following attributes:
Customer service skills
Excellent communication skills
Security & Operational awareness of the security access systems
Professional approach and image
Staff Management skills / Coaching and mentoring skills
Customer hierarchy awareness
Liaison with all contract suppliers.
Their responsibilities will include, but may not be limited to:
To ensure that the security positions are staffed during all operational times
Ensuring the processes and procedures are understood and maintained within the security operations.
Ensuring that the ISS business processes are understood and maintained.
Ensuring the necessary resources/stationary are identified and requested in advance of any issues.
Ensuring that all client requests and staff are dealt with in a timely and efficient manner.
Ensuring the safety of the client’s staff and ISS staff within the location.
Ensuring that all reported incidents, non-conformances and customer complaints are documented and passed on to their direct report for further investigation/action.
Managing the day to day security operation
Ensuring that they are the point of contact when on duty
Ensuring that any suspicions raised by either Clients or Staff are resolved satisfactorily.
Ensure that all equipment used in their departments, whether owned by the customer/company, is maintained in a condition, which ensures that the company/customer objectives are not adversely affected.
Ensuring all Security Officers are put through the agreed Appraisal system and monthly Quality Inspection Reports and scenario tests and Tool Box Talks.
Overall responsibility for the management of the client’s processes/compliance associated within the Northampton associated contract. To ensure the effective operation of the security team and to task staff efficiently and effectively in order to comply with all operational processes and policies. To ensure that all requests are dealt with in an effective and polite manner maintaining a high standard of security.
In return we are offering:
A pay rate of £8.70 per hour
Monday to Friday 60 hours per week
We are a London/National Living wage supporter
On-line personal employment portal
On-line discounted shopping scheme which includes many high street names
ISS app available to be used by all employees via any smart phone
Comprehensive training offered including E Learning modules
Annual Appraisal scheme which includes a Personal Development Plan with Career development opportunities