Job Details

Control Room Supervisor

Company: ISS Facility Services
Company: ISS Facility Services
£11.33 (per hour)
ISS FS Security is seeking a Full-time Security Control Room Supervisor based at a blue chip site in Tower Hill, London.

As a Security Supervisor you undertake a crucial role for the business by ensuring consistent service delivery at site directing all security matters from performance management of officers to controlling incidents in a professional and organised manner whilst adhering to escalation procedures at all times.

We are looking for a High Quality, proactive Security Supervisor to manage a busy Security Control Room for a prestigious contract in the heart of Central London.

The job role will require you to be trained on various security systems and previous experience in a control room environment is essential. Duties will include a host of security functions and will include:

- Access control
- Monitoring of Internal and external patrols via Smart TASK system
- CCTV monitoring
- Incident Management
- Compliance with assignment Instructions
- Ensure the proper execution of all security tasks and that all security posts are properly manned
- Logging of faults on Helpdesk system
- First line management of Shift Officers

Essential Requirements:

SIA license
CCTV licence
A Fully comprehensive 5 year work/education history
Clear communication both written and verbal
Excellent communication & administration skills
Must be punctual and have the ability to think on their feet
Reliable with excellent time-management skills.
Smart, well-groomed and confident.
A commitment to providing first class customer service is essential
High level of Customer Care Awareness
Security systems knowledge

In return we offer:

A pay rate of £11.33 per hour
Working hours will be 12 hour shifts on a four on four off rotation
20 days annual leave Per Year
Company uniform provided
Auto Enrolment Pension scheme
Employee perks with payroll provider
Working with a global leader in Facility Services
ISS App Available to be used by all employees via any smart phone
Comprehensive training offered
Annual Appraisal, including & Career Development opportunities


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