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Control Room / Customer Service Operator (flr002)

Job type: Permanent, Full time

Location: Rochester, Medway

£8.84 phr

Recruiter: FLR Monitoring

Sector: Corporate Security

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Job description

FLR Monitoring a division of FLR Spectron Ltd, are currently seeking experienced control room operators to join our team in our Alarm Receiving Centre in Rochester, Kent.

An SIA Licence is essential for the role a CCTV licence is preferable but a guarding or Door Supervision licence will suffice.

Successful candidate will be pre-employment screened to BS7858.The position offers 28 days paid holiday per annum, a Staff Incentive scheme and Bonus.All applicants must live within travelling distance of Rochester Kent and should ideally have their own transport due to the secure location of our monitoring centre.

FLR Spectron Ltd, is one of the UKs largest private telecommunications companies. FLR Monitoring part of the FLR Group is a fully accredited Remote Video Response Centre, Alarm Receiving Centre and CAT5 Secure Operating Centre by the SSAIB.

Responsibilities and Duties

The holder will be responsible for effective monitoring of CCTV and Intruder alarm activation's within the RVRC and ARC Control Centre. The role also includes Vehicle Tracking and after theft recovery and the remote monitoring of Safes and Asset Tracking.

He/She will ensure that all service delivery is maintained and exceeded to maximise customer satisfaction and Company profits.The role is based on a rolling rosta including days and nights and weekends working a 4 x 4 Rosta pattern.

Job Type: Full-time

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