Security Control Room Operator [SCRO-221122]
Security Officers
Ipswich, Suffolk
12.73 per hour
Permanent, Full time
Shortlist + Un-shortlist −
Job description
Security Control Room Operator
Bidvest Noonan
Ipswich IP3
£12.73 an hour - Permanent
24 hours guaranteed contract- more shifts available if required
A fantastic opportunity has arisen within Bidvest Noonan for Security Monitoring Centre Operative, who will work at our client's prestigious premises in Ipswich, IP3.
We require Officers to be SIA licenced - Security Guarding/Door Supervision and CCTV Licence
The SMC Operative is required to provide an efficient, effective and professional security service.
DUTIES AS A SMC OPERATIVE
· Be the first point of contact for any Security Issue or Incident for our client
· Provide Security Support to our clients staff and contractors on their sites
· Alarm response and management, to include intruder, fire, lift, CCTV monitoring and management
· Escalate Security incidents in accordance with our clients policies and procedures
· Provide Security and incident reports for our clients Management team
· Resolve any access control issues across the network, producing and managing ID Cards
· Provide support to the internal Security Teams, liaising with outside agencies if required and deploy mobile security teams to sites if needed
· CCTV downloads and management, in accordance with GDPR
· Assisting with the commissioning of security systems with the CCTV Alarm company
JOB ROLE REQUIREMENTS
· A valid frontline SIA Licence together with CCTV Licence
· Knowledge and understanding of Industry Standard software
· Have knowledge of Assignment Instructions (AI's)
· Excellent written and verbal communication skills.
· Customer/Client focused
· Proven experience in Control Room environment or relevant role (a minimum of 12 months)
· Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations.
· Basic computer literacy required
· Excellent attention to detail and able to respond to issues in an effective efficient manner.
Monitoring Centre Operative Benefits
· Full uniform supplied
· Paid holidays
· Pension plan
· On-going training
· Progression opportunities
· WRKIT Employee Benefits Platform which give you access to savings at big retailers via discounts/Cash back and Shopping Cards
· HSF - a health cash plan and personal accident benefit with added services
To Apply
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