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Security Control Room Operator [SCRO-221122]

Security Officers

Ipswich, Suffolk

12.73 per hour

Permanent, Full time

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Job description

Security Control Room Operator

Bidvest Noonan

Ipswich IP3

£12.73 an hour - Permanent

24 hours guaranteed contract- more shifts available if required

A fantastic opportunity has arisen within Bidvest Noonan for Security Monitoring Centre Operative, who will work at our client's prestigious premises in Ipswich, IP3.

We require Officers to be SIA licenced - Security Guarding/Door Supervision and CCTV Licence

The SMC Operative is required to provide an efficient, effective and professional security service.

DUTIES AS A SMC OPERATIVE

· Be the first point of contact for any Security Issue or Incident for our client

· Provide Security Support to our clients staff and contractors on their sites

· Alarm response and management, to include intruder, fire, lift, CCTV monitoring and management

· Escalate Security incidents in accordance with our clients policies and procedures

· Provide Security and incident reports for our clients Management team

· Resolve any access control issues across the network, producing and managing ID Cards

· Provide support to the internal Security Teams, liaising with outside agencies if required and deploy mobile security teams to sites if needed

· CCTV downloads and management, in accordance with GDPR

· Assisting with the commissioning of security systems with the CCTV Alarm company

JOB ROLE REQUIREMENTS

· A valid frontline SIA Licence together with CCTV Licence

· Knowledge and understanding of Industry Standard software

· Have knowledge of Assignment Instructions (AI's)

· Excellent written and verbal communication skills.

· Customer/Client focused

· Proven experience in Control Room environment or relevant role (a minimum of 12 months)

· Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations.

· Basic computer literacy required

· Excellent attention to detail and able to respond to issues in an effective efficient manner.

Monitoring Centre Operative Benefits

· Full uniform supplied

· Paid holidays

· Pension plan

· On-going training

· Progression opportunities

· WRKIT Employee Benefits Platform which give you access to savings at big retailers via discounts/Cash back and Shopping Cards

· HSF - a health cash plan and personal accident benefit with added services

To Apply

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